The visitors come. Nobody buys.
You have paid for ads for weeks. Lots of people visit. Some even put things in their cart. Then they leave, and the sales do not come. Before you spend any more on ads, you want to know you are not wasting money, and that your store can turn visitors into buyers.
A 30 minute call first. I tell you on the call whether I can help, before you pay anything.
The reason is often not where it looks.
Most owners start by changing the store: new photos, new buttons, a new theme. Sometimes that is the answer. Often the reason sits before the visitor lands, or in the numbers you are reading.
The wrong people are coming
Ads can bring lots of visitors who were never going to buy. Cheap clicks, the wrong country, people looking for something else. The visitor count goes up. The sales do not.
Something stops them at the cart
A shipping cost they did not expect, a page that is slow on a phone, a way to pay that is missing. People add to cart, hit a wall, and leave.
The page leaves them guessing
A shopper wants to know the price, the size, when it arrives, and whether they can trust you. If the page does not answer, they leave to look somewhere else.
The numbers are wrong
Sometimes not every visitor is real, or not every sale is counted. Then you could be fixing a problem that is not there. If your ad platforms and Shopify disagree about sales, start here.
More visitors will not fix it. They just cost more.
When visitors do not buy, the easy answer is to buy more visitors. But if the reason they leave is still there, every new visitor leaves the same way. You pay more, and the sales stay where they were.
Or you switch the ads off and decide ads do not work for your store. That may be wrong too. You cannot tell which until you know why people are leaving.
I find where your buyers drop away, then fix the cause first.
The call
30 minutes. You tell me what you spend and what you are seeing. I tell you whether I think I can help.
I follow the visitor
I follow your visitors from the ad to the checkout: where they come from, what they see, and where they stop.
I check the count
I make sure your visitor and sales numbers are real, so we fix the right thing and not a counting mistake.
I fix the cause
You get a short list, with what costs you most at the top. I fix the ones you choose, biggest first.
I will not promise you a number of sales, and I will tell you that up front. How many people buy also depends on your product, your price and your ads, and some of that I cannot change. What I can promise is that you will know why people leave, and what to fix first.
Built for Shopify stores that already get visitors.
This is for you if
- People visit your store, but few or none of them buy
- Shoppers add things to their cart, then leave
- You pay for ads, or you are deciding whether to start them again
- You want to know what is wrong before you spend more
Not the right first step if
- Hardly anyone visits your store yet (getting people there comes first)
- Your store is not on Shopify
If you go ahead after the call, the first step is my $285 audit. The fee comes off the cost of the fix. How the audit works.
Tell me how many come, and how few buy.
Send me a short note, or pick a time to talk. I read every message myself and reply within one working day.